Kim Hilton,
Practice Manager,
Bristol Anesthesia Services,PC

“Holston IT keeps our network secure and takes the hassle out of HIPAA Compliance!”

Established in 1980, Bristol Anesthesia Services, P.C. has provided quality anesthesia services to the people of this region for over 30 years. The BAS Anesthesiologists include:

  • Marilyn J. Goldstein, M.D.
  • Stefan J. Grenvik, M.D.
  • Jonathan R. Hughes, M.D.
  • J. Lawrence Jayne, Jr. M.D
  • Meredith Kirkpatrick, M.D.
  • Michael A. Long, M.D.
  • Robert I. Mafarlane, M.D.
  • Timothy E. Mercer, M.D.
  • Joseph M. Nounou, M.D.
  • Elisa C. Schuetz, M.D.
  • William D. Smith, M.D.

The practice serves Bristol Regional Medical Center as well as four ambulatory sur-gery centers. They administer anesthesia to more than 16,500 patients annually. Patient safety and comfort are their uncompromised priorities; they have a longstanding culture of integrity, compassion, and teamwork.

(423) 968-2313
www.bristolanesthesia.com

by Kim Hilton, Practice Manager, Bristol Anesthesia Services, PC

We are so happy to be working with Holston IT. We have many benefits from our partnership with them. The most significant of these is that I no longer have to think about our network. Are our computers secure? Is everything being backed up? Is someone verifying that we could actually access those backups in case of a disaster? Are we compliant with HIPAA and, more importantly, are we doing all we can to protect the privacy of our patients’ personal data? Now that we have a monthly contract with Holston IT, they take care of all of these worries. I don’t even have to call and remind them, they just do what’s needed. I can focus instead on the many complex issues of managing our business.

The response time of the Holston IT team is somewhere between immediate and right away—we are very pleased with how quickly they resolve any issues we are having. If they can’t fix our problem remotely, they’ll dispatch a technician who actually knows our network. I don’t have to spend time reacquainting someone new with where our server room is or other basic questions: we know the technicians who come in the door, and they know our network. Also, the communication among the members of the Holston IT team is excellent. I don’t have to waste time talking about our problems to multiple people. I explain our issues once, and Holston IT just fixes the problem.

Everything we do is tied to our computers, so making sure our network is running efficiently and reliably is essential to our business success. Also, we must be sure we have reliable backup copies of our critical data. Before working with Holston IT, I had no confidence in our backups. If there was a disaster affecting our access to our data, the results would have been very costly. But now, Holston IT creates image-based backups which we have tested repeatedly. The peace of mind I have from knowing our backups are secure is priceless.

Holston IT has an easy-to-use, affordable, and comprehensive solution for addressing HIPAA Compliance. We are very serious about protecting the privacy of our patients, and thankful to have Holston IT helping us maintain the high security we require.

I would happily refer Holston IT to other businesses. If your computers hold sensitive data, or if they are essential to your day-to-day work, you won’t find a better business partner than Holston IT. Be-sides being great at what they do, they’re also friendly and professional. They take the hassle out of Information Technology!

Client of the Month:

Bristol Anesthesia Services, PC, has enjoyed providing anesthetic care to the patients of Bristol Regional Medical Center and the surrounding surgery centers for over 30 years. Their Anesthesiologists are all board certified and include specialists in obstetric anesthesia and cardiothoracic anesthesia. Their mission is to provide the patients, physicians, and institutions they serve with the highest level of care using an efficient, patient centered, evidence based approach.

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